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Program Detail

AAI 83: Agency Operations And Sales Management



Description: Topics include agency formation/environment, management, production plans, producer-insurer relations, agency image, growth/customer communications, market segmentation/target marketing, agency IT, customer services, financial management, and legal/ethical responsibiities. DOI CE credit: 25 CE hours for fire/casualty broker-agents for instructor led courses Online course not approved for DOI CE credit. However, CE credit can be obtained by passing the National Exam through IIA, www.aicpcu.org

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