Frequently Asked Questions

Can I get partial CE credit if I am unable to attend the entire seminar?
Continuing education credit will only be awarded on completion of the entire seminar..

Will I get a certificate at the end of the day?
For one-day seminars you will receive your certificate within two-weeks of completion of the program. The IEA will notify the California Department of Insurance of your credit hours. For semester courses, continuing education credit is awarded after the end of the semester.

My broker/agent license is due for renewal at the end of this month. How can you help me acquire my credit hours?
Browse through our seminars and self-study products where you'll find a wide range of options to help you fulfill your CE Requirements.

How do I register for a Seminar?
You can register simply by clicking on the 'register' button on any course or seminar of your choice listed on the website. A credit card number is required for this transaction. Alternatively, you can register by phone (800)655-4432, or by mail, 2670 North Main Street, Santa Ana, CA 92705. Registration forms are available by calling the number listed above, or by downloading from the website (PDF; 16Kb).

How do I withdraw from a Seminar?
Please see our cancellation policies.

How many credit hours are required for a broker/agent license in California?
If you are within the first four years of the issue date of your license, you are required to take twenty-five hours of continuing education credit per year. After this point, you must take thirty hours every two years. For more details on broker/agent continuing education requirements in California, visit the Department of Insurance website at www.insurance.ca.gov/fs-agntsbrk.htm.

How do I find out how many more credits are needed to satisfy my agent/broker license?
If you are licensed in California, the easiest way to check is to call the automated hotline at the California Department of Insurance by calling (916) 332-3555, or visit their website at http://www.insurance.ca.gov/docs/FS-LicensingForms.htm. For all other states, please contact the appropriate governing authority.

Do I need to take an exam at the end of the seminar?
Exams are not required in seminars.

The California Department of Insurance are not showing the credit hours I took at my last IEA program. What should I do?
Firstly, be sure that you submitted the correct social security and license number to the IEA on registration in the seminar. Additionally, are you sure that you signed in and out on the day of the workshop? Failure to sign in or out will require a written confirmation from the instructor that you attended the entire program. If you complied with all of the above and you have still not received your credits, it may be that your license has simply not been updated yet. If your license is still not reflecting the change after a thirty day period, please call IEA (800)655-4432 and we will check further for you.