Program Detail

CL053: Preparing for and Conducting Effective Mediations and Arbitrations



Description: This seminar is designed to provide a general understanding of the mediation and arbitration process. Participants will learn what mediation and arbitration are used for and how to effectively participate in them.

What you will learn
  • Mediation vs. arbitration - what is it
  • Preparing for mediation and arbitration
  • Developing a negotiation plan
  • Setting the ground rules
  • Selection of a mediator or arbitrator
  • Preparing the client/insured
  • Preparing the mediator/arbitrator
  • Role Play

Who will benefit 
  • Risk managers
  • Insurance professionals
  • Agents and brokers
  • Underwriters
  • Claim managers

If the class or location of your choice is not displayed it may be unavailable this semester or is fully enrolled. If you would like to be placed on a wait list, please e-mail us at director@ieatraining.com or call (800) 655-4432.