Management

History and Mission   From the President   IEA Personnel

Roy Little
President and CEO
(714) 689-0167

Roy brings more than thirty years of industry experience to IEA, having served in executive roles with Cigna, Argonaut, and Fireman's Fund. His diverse background also includes executive positions with industry service providers Pinkerton's (security and investigations), ePolicy Solutions (technology) and Frye Claims (claims adjusting and third party administration). He has been the CFO of four companies or divisions, SVP and general manager of two major insurance businesses, insurance practice director for a successful technology start up, and President of a claims company.

Roy is committed to maintaining the highest quality educational and customer service standards at IEA while expanding IEA's customer reach into new geographic areas and new customer groups. Having earned his MBA while on active duty with the Air Force, he understands the unique dynamics of professional education while working full-time. Roy is a member of the California Department of Insurance Curriculum Board and is actively involved in the activities of the Insurance Industry Charitable Foundation.

Patricia Gibson Carlson
Director of Sales
(714) 689-0161

As Sales Director, Patty's focus is in assisting IEA corporate clients, companies, associations, agents and brokers implement training programs in house, online and through classroom courses. In addition to promoting the benefits of IEA’s great instructors and content, she also coordinates our sales and marketing initiatives as IEA expands beyond its traditional West Coast presence. Patty was the co-founder of a premier insurance education company and brings over 30 years of experience in meeting the education and training needs of the insurance industry. Contact: patty@ieatraining.com

Gary Dietrich, AIC
Director of Operations & Marketing
(714) 689-0164

IEA welcomed Gary Deitrich as Director of Operations & Marketing in 2010. Gary has spent his entire 20-year career in insurance and training. His insurance background includes progressively responsible technical and managerial positions with the claims organizations of the regional and national insurance carriers. Gary was the founder and manager of an internet platform based training and education company. There he created products, designed website and print marketing materials and managed contract programmers and engineers.

Joseph T. Conroy
Chief Financial Officer
(714) 689-0168

Joseph T. Conroy has extensive industry experience spanning over 20 years with different insurance firms. Joe has underwriting and finance experience in both personal and commercial lines and has also worked closely with sales and agency management.

Joe received his MBA from the University of San Francisco and graduated from The College of Insurance, NY with his BBA. He is a candidate for the designation of Chartered Property Casualty Underwriter.